Developing Your Cross-Cultural Communication Skills
The way people respond to communication around the world is defined by personal and cultural values. So how can you pass or discuss information in an effective way with people from different cultural backgrounds? Language in itself is an important factor, but even when the language barrier has been overcome, there are often misunderstandings due to differences in styles of verbal and nonverbal communication, our reasoning and expectations of each other.
This workshop will:
explain major cultural differences and similarities impacting on business communication
provide skills and tools assisting adaptation to the personal, cultural and corporate communication style of the other culture
coach individuals to project the right image and generate respect and trust from them
develop techniques to communicate effectively face-to-face and remotely with people from different cultures
The Result
Individuals will have acquired an understanding of their own communication style and those from other cultural backgrounds, which will allow them to experiment with effective communication techniques, to test new tools and design their own customised approach for communicating more effectively with international colleagues.
Format
A 1 day intensive workshop composed of highly interactive sessions complemented by discussions, brainstorming sessions and role plays.
Who should attend?
All employees who are in regular face-to-face or remote contact with overseas counterparts.
For more details about any of our programmes please contact Customer Services at info@farnhamcastle.com.
The way people respond to communication around the world is defined by personal and cultural values. So how can you pass or discuss information in an effective way with people from different cultural backgrounds? Language in itself is an important factor, but even when the language barrier has been overcome, there are often misunderstandings due to differences in styles of verbal and nonverbal communication, our reasoning and expectations of each other.
